Effective date: 16.5.2023
Phoenix ("us", "we", or "our") operates the www.phoenix-rise.co.uk website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Use of Data
Phoenix uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, will not be transferred to — or maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Disclosure Of Data
Phoenix will not share your Personal Data with any third parties, except as required by law.
With your permission, we may send you emails about our Service, new products, and other updates.
Security Of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Legal Basis for Processing Personal Data under GDPR
Phoenix may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
For payment processing purposes
To comply with the law
Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Phoenix aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you
The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete
The right to object: You have the right to object to our processing of your Personal Data
The right of restriction: You have the right to request that we restrict the processing of your personal information
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
The right to withdraw consent: You have the right to withdraw your consent at any time where [Your Coaching Business Name] relied on your consent to process your personal information
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Processor (or Service Providers) under GDPR
We may use the services of various Service Providers to process your data more effectively. If you are from the European Economic Area (EEA), our legal basis for sharing your Personal Data with these Service Providers may include one or more of the following:
The use of your Personal Data by such Service Providers is necessary for the performance of a contract we have with you
The use of your Personal Data by such Service Providers is necessary to comply with a legal obligation to which we are subject
The use of your Personal Data by such Service Providers is necessary to protect your vital interests or those of another person
The use of your Personal Data by such Service Providers is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us
The use of your Personal Data by such Service Providers is necessary for the purposes of the legitimate interests pursued by
Disclaimer for Personal Coaching Services
The purpose of this disclaimer ("Disclaimer") is to inform users of the Personal Coaching Services provided by Phoenix ("us", "we", or "our") of the limitations and boundaries of our services. By engaging with our Personal Coaching Services, you agree to the terms set forth in this Disclaimer.
Nature of Services
Phoenix offers Personal Coaching Services that may include, but are not limited to, goal setting, personal development, professional growth, skill building, and guidance. Our services are intended to support and assist you in reaching your personal and professional objectives.
While our coaches are committed to helping you achieve your goals, Phoenix does not guarantee or warrant any specific results or outcomes from our Personal Coaching Services. The achievement of your goals depends on your individual efforts, circumstances, and resources. You are responsible for implementing the suggestions and strategies provided by our coaches, and your success is ultimately determined by your commitment and actions.
Not a Substitute for Professional Advice
The Personal Coaching Services provided by Phoenix are not a substitute for professional advice, such as legal, financial, medical, or psychological counseling. Our coaches are not licensed professionals in these fields, and any information or guidance provided through our Personal Coaching Services should not be considered as professional advice. If you require professional advice in a specific area, you should consult with a qualified professional.
Limitation of Liability
You acknowledge and agree that Phoenix and its coaches, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Phoenix have advised of the possibility of such damages), resulting from:
a. The use or the inability to use the Personal Coaching Services; b. Any actions taken or decisions made based on the information, guidance, or advice provided through the Personal Coaching Services; c. The cost of procuring substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Personal Coaching Services; d. Unauthorized access to or alteration of your transmissions or data; e. Statements or conduct of any third party related to the Personal Coaching Services; f. Any other matter relating to the Personal Coaching Services.
You agree to indemnify, defend and hold harmless Phoenix , its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your use of the Personal Coaching Services, your violation of this Disclaimer, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.
This Disclaimer shall be governed and construed in accordance with the laws of the UK, without regard to its conflict of law provisions.
If you have any questions about this Disclaimer, please contact us